Apps Library

Customized apps for staff and citizen

Contractor App

Contractor App allows users to view and request inspections on issued permits.

Faster service for the contractors:
  • Quickly view complete permit history on your mobile device
  • Request inspection of selected permit with a few clicks
  • Auto integrate inspection with the calendar and add alerts
  • Reschedule or cancel inspection in seconds
  • View and pay outstanding fees on your mobile device
Less work for the City:
  • Reduce support calls and associated costs
  • Faster fee collection through mobile payment option
  • Free integration with your permit and licensing software and workflow
  • Better and faster service for contractors and the public
  • No support or maintenance of the apps required from city staff
Contractor App screens
Contractor App screens

Fire Inspection

Comprehensive app for fire inspection and prevention with option to assess damages and report code violation

Key Features:
  • Ability to select various territories and organization units
  • Option for multiple report types
  • GPS enabled location identification
  • Citation history
  • Property records and notes for quick review
  • Ability to work with or without connectivity
  • Capture and attach photo with any inspection report
Contractor App screens

Backflow Device

Backflow app is for county certified professionals to submit to the Environmental Health Division annual backflow device tests and other record information for backflow devices.

Contractor App screens
Contractor App screens

Garbage Collection

Instantaneous documentation and reporting of obstruction, overflow or other non-compliance issues preventing garbage collection. This app eliminates paper forms and long delays due to the time gap between the filling the paper forms in the field and data entry at the back office.

Key Features:
  • Automatic location with verification option through Accela database
  • Photo documentation through the mobile device
  • Customizable reporting fields
  • Identify problem from a user-friendly, simple User Interface
  • Ability to work with or without connectivity
  • Auto submission of new records once there is connectivity
Contractor App screens

311 Solution

Engage citizens and improve local communities through 311 Service Request mobile platform for Accela Automation. Citizens can report potholes, graffiti, and other public nuisance through their mobile device.
311 Service Request is fully integrated with Accela Automation platform and consists of a mobile app for generating a service request, citizen-facing web portal, and a agency web dashboard to manage service request.

Key Features:
  • Mobile app to submit service request
  • Automatic location with verification option through Accela database
  • Photo documentation through the mobile device
  • Citizen facing web portal for account management and service requests
  • Agency dashboard to route, manage and monitor
Contractor App screens

Rental Property Registration

Rental Property Registration App

Contractor App screens


Field treatment protocols that are used by paramedics and EMTs

Contractor App screens


SafeBeaches is a quick and easy way to view the latest ocean water quality testing results for your favorite beaches in the county. The app allows you to search by name, address or city and also provides a map feature and you can customize your app to list just your favorite beaches. You can also view any current beach advisories, and learn about the State ocean water quality standards for which county beaches are monitored. Be informed, be safe with SafeBeaches!

Contractor App screens


SafeDiner is a quick and easy way to view the latest inspection results for your favorite food facility. The app allows you to search by name, address or city; and also provides a map feature allowing you to view food facilities within a radius of your current location. Full inspection results for the last year are displayed including recorded violations and inspector comments.

Contractor App screens

AI Analytic Dashboard

Real-time data to enhance performance. High value data at your finger tips!

  • Types of plan checks for all available departments
  • Distribution of construction types
  • Timeliness of reviews by department for the city 1st , 2nd and the 3rd rounds
  • Distribution of plan checks by departments
  • Number of days to first round of plan check for all departments
  • Approval/denial rate per 30 day review cycle
  • Number of days to “Ready to Issue” for both residential and commercial
  • Number of permits processed by days, job values, and fees
  • Percentage of permits that took more than 60 days to issue by department
  • Other customized graphs available upon request
  • Integrated with Accela Civic Data
  • Web app, easy to access from desktops or mobile devices
  • Fully customizable per your requirements
AI Analytic Dashboard screens

Citizen Alerts

Customized Reminders
  • Street Sweeping
  • Garbage Collection
  • Emergency Alerts
  • Service Notices
  • Queue Updates
Automated Alerts
  • Push Notification
  • Text
  • Email
  • Social Media
Citizen Alerts screens